Agency News

Eric Anklesaria on the Next Leap for Indian Financial Services: From Efficiency to Intelligence

Over the past decade, Indian financial institutions have set the pace in digital transformation. Paperless onboarding, AI-driven chatbots, and end-to-end digital journeys have become the norm. But as Eric Anklesaria—renowned advisor on banking innovation and digital strategy—explains, the conversation is shifting: “The next leap for Indian financial services is not about how fast we digitise, …